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Recepta.ai is priced per call, not per minute — a long call that books a job costs the same as a short one. Every plan includes the full product: voice, SMS, chat, web forms, booking, and the outbound engine. Tiers differ in included volume, overage rates, and included phone numbers.

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Tiers

Annual billing is priced at ten months — two months free against paying monthly.

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How usage is counted

Every answered call counts as one, inbound or outbound, regardless of length. Calls beyond your included allowance bill at your tier’s additional-call rate at the end of the billing period.
Metered per conversation, not per message — a back-and-forth thread with a customer is one conversation. Web chat and SMS draw from the same pool.
When the agent transfers a caller to a person under your transfer rules, that escalation bills at $3.
Each plan includes a number of provisioned numbers. Additional numbers are available as an add-on. See Phone numbers.
Your live usage against each allowance is on the Usage page in the dashboard, and via the API. See Usage & overages.

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Choosing a tier

Start where your call volume is

Count the calls your business took last month, including the ones that went to voicemail. That number, not your revenue, is the right input.

Overages are not a penalty

Going slightly over is cheaper than jumping a tier early. Move up when your overages consistently exceed the difference between tiers.

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Changing plans

Upgrade or downgrade at any time from Subscription in the dashboard. Configuration — agents, knowledge, contacts, integrations — is untouched by a plan change. Changes take effect on your next billing cycle, and existing subscriptions keep the price they were signed up at unless you change tier.

Billing details

Invoices, payment methods, failed-payment handling, and cancellation.