# Recepta.ai Voice Agent SaaS ## Docs - [Custom Prompts](https://docs.recepta.ai/advanced/custom-prompts.md): Create and manage custom prompts to control AI agent behavior and responses - [System Integrations](https://docs.recepta.ai/advanced/integrations.md): Connect your AI agents with external systems and business applications - [Webhooks](https://docs.recepta.ai/advanced/webhooks.md): Configure webhooks for real-time event notifications and system integrations - [Agent Configuration](https://docs.recepta.ai/agents/configuration.md): Configure AI voice agents with custom voices, prompts, and behavior settings - [Creating AI Voice Agents](https://docs.recepta.ai/agents/creation.md): Step-by-step guide to creating your AI voice agents - [Agent Management](https://docs.recepta.ai/agents/management.md): Manage AI agents, monitor performance, and optimize agent operations - [AI Voice Agents Overview](https://docs.recepta.ai/agents/overview.md): Understanding AI Voice Agents in Recepta.ai - [Call Analytics](https://docs.recepta.ai/api-reference/calls/call-analytics.md): Get aggregated call analytics for a date range. **Permission:** `analytics:read` - [Delete a Call](https://docs.recepta.ai/api-reference/calls/delete-call.md): Permanently delete a call record. **Permission:** `calls:delete` - [Get a Call](https://docs.recepta.ai/api-reference/calls/get-call.md): Retrieve details of a specific call by ID. - [Get Call Recording](https://docs.recepta.ai/api-reference/calls/get-recording.md): Retrieve the recording URL of a completed call. **Permission:** `calls:recording` - [Get Call Transcript](https://docs.recepta.ai/api-reference/calls/get-transcript.md): Retrieve the full transcript of a completed call. Transcripts are cached after first retrieval. **Permission:** `calls:transcript` - [List Calls](https://docs.recepta.ai/api-reference/calls/list-calls.md): Retrieve a paginated list of all calls for your company. - [Search Calls](https://docs.recepta.ai/api-reference/calls/search-calls.md): Search calls by query string or filter by status. - [Trigger Outbound Call](https://docs.recepta.ai/api-reference/calls/trigger-outbound-call.md): Initiate an outbound phone call to a number using your Recepta agent. **Permission:** `calls:create` - [Create a Contact](https://docs.recepta.ai/api-reference/contacts/create-contact.md): Add a new contact to your account. Phone numbers are automatically normalized to E.164 format. **Permission:** `contacts:create` - [Delete a Contact](https://docs.recepta.ai/api-reference/contacts/delete-contact.md): Soft-delete a contact (marks as inactive). **Permission:** `contacts:delete` - [Get a Contact](https://docs.recepta.ai/api-reference/contacts/get-contact.md): Retrieve details of a specific contact. - [List Contacts](https://docs.recepta.ai/api-reference/contacts/list-contacts.md): Retrieve a paginated list of contacts with optional search and filtering. - [Update a Contact](https://docs.recepta.ai/api-reference/contacts/update-contact.md): Update fields on an existing contact. Only send the fields you want to change. **Permission:** `contacts:update` - [API Reference](https://docs.recepta.ai/api-reference/introduction.md): Programmatically manage calls, contacts, and SMS with the Recepta API - [List SMS Conversations](https://docs.recepta.ai/api-reference/sms/list-conversations.md): Retrieve a paginated list of SMS conversations. - [List Messages in a Conversation](https://docs.recepta.ai/api-reference/sms/list-messages.md): Retrieve messages in a specific SMS conversation. - [Send an SMS](https://docs.recepta.ai/api-reference/sms/send-sms.md): Send a text message to a phone number. The `from` number must be a phone number belonging to your company. **Permission:** `sms:send` - [How to Forward Calls from 8x8 to Recepta.ai](https://docs.recepta.ai/call-forwarding/8x8.md): Complete guide to forwarding your 8x8 calls to Recepta.ai Voice Agent - [How to Forward Calls from CallRail to Recepta.ai](https://docs.recepta.ai/call-forwarding/callrail.md): Complete guide to forwarding your CallRail tracking numbers to Recepta.ai Voice Agent - [Conditional Call Forwarding Based on Schedule](https://docs.recepta.ai/call-forwarding/conditional-forwarding.md): Set up time-based call routing to automatically forward calls to Recepta.ai based on your business hours, specific days, or custom schedules - [How to Forward Calls from Dialpad to Recepta.ai](https://docs.recepta.ai/call-forwarding/dialpad.md): Complete guide to forwarding your Dialpad calls to Recepta.ai Voice Agent - [How to Forward Calls from Google Voice to Recepta.ai](https://docs.recepta.ai/call-forwarding/google-voice.md): Complete guide to forwarding your Google Voice calls to Recepta.ai Voice Agent - [How to Forward Calls from Phone.com to Recepta.ai](https://docs.recepta.ai/call-forwarding/phonecom.md): Complete guide to forwarding your Phone.com calls to Recepta.ai Voice Agent - [How to Forward Calls from RingCentral to Recepta.ai](https://docs.recepta.ai/call-forwarding/ringcentral.md): Complete guide to forwarding your RingCentral calls to Recepta.ai Voice Agent - [How to Forward Calls from Talkroute to Recepta.ai](https://docs.recepta.ai/call-forwarding/talkroute.md): Complete guide to forwarding your Talkroute calls to Recepta.ai Voice Agent - [How to Forward Calls from Vonage to Recepta.ai](https://docs.recepta.ai/call-forwarding/vonage.md): Complete guide to forwarding your Vonage calls to Recepta.ai Voice Agent - [Chat Widget Customization](https://docs.recepta.ai/chat-widget/customization.md): Customize your chat widget appearance, behavior, and integration settings - [Chat Widget Integration](https://docs.recepta.ai/chat-widget/integration.md): Integrate chat widgets into your website with embed codes and advanced implementation options - [Chat Widget Overview](https://docs.recepta.ai/chat-widget/overview.md): Embed intelligent chat widgets on your website - [Chat Widget Setup](https://docs.recepta.ai/chat-widget/setup.md): Create and configure your embeddable chat widget - [Analytics & Reporting](https://docs.recepta.ai/features/analytics.md): Comprehensive analytics dashboard with call metrics, trends, and performance insights - [Call Logs & Recording](https://docs.recepta.ai/features/call-logs.md): Call history tracking, transcription, and detailed call analysis features - [Call Management](https://docs.recepta.ai/features/call-management.md): Call handling, routing, and caller type configuration features - [Knowledge Base](https://docs.recepta.ai/features/knowledge-base.md): Knowledge base creation, content management, and agent integration features - [Phone Number Management](https://docs.recepta.ai/features/phone-numbers.md): Provision, import, and manage phone numbers for your AI voice agents - [Quality Assurance System](https://docs.recepta.ai/features/qa-system.md): Call quality monitoring, scoring, and review management features - [Welcome to Recepta.ai](https://docs.recepta.ai/index.md): Build powerful AI Voice Agents and Chat Widgets for your business - [Quickstart Guide](https://docs.recepta.ai/quickstart.md): Get started with Recepta.ai in under 10 minutes - [Authentication & Account Setup](https://docs.recepta.ai/setup/authentication.md): Get started with your Recepta.ai account - [Onboarding Process](https://docs.recepta.ai/setup/onboarding.md): Complete your business setup and agent configuration ## OpenAPI Specs - [openapi](https://docs.recepta.ai/api-reference/openapi.json) ## Optional - [Documentation](https://mintlify.com/docs) - [Community](https://mintlify.com/community) - [Blog](https://mintlify.com/blog)