This is what you pay Recepta.ai. Money you collect from your own customers is separate and settles to your own account — see Payments.
What you’re charged
Rates per tier are on the Plans page. Live usage is on the Usage page.
Monthly or annual
Annual billing is priced at ten months — two months free. It suits businesses with steady call volume. Stay monthly while you’re still working out which tier fits.Changing plans
Upgrade or downgrade at any time. Nothing you’ve configured is affected — agents, knowledge, contacts, integrations, and history all persist. Changes take effect from your next billing cycle.Existing subscriptions keep the price they were signed up at. A published price change doesn’t reprice a live subscription unless you change tier yourself.
Failed payments
If a payment fails, Recepta.ai retries on a schedule and notifies you. Update your card promptly — an unresolved failure eventually suspends service, and a suspended workspace stops answering your phone.Invoices
Invoices are available in the dashboard and emailed to your billing contact. They itemize the plan fee and each overage category, so you can see what drove a larger-than-usual bill.Cancelling
Cancel from Subscription. Service continues to the end of the period you’ve paid for. Before you cancel:1
Redirect your phone number
If you forwarded your business line to Recepta.ai, point it somewhere else first. Otherwise your calls stop being answered.
2
Export what you need
Contacts, call records, and transcripts. See Security & privacy.
3
Disconnect integrations
Revoke Recepta.ai’s access from your CRM and calendars.