> ## Documentation Index
> Fetch the complete documentation index at: https://docs.recepta.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base

> Knowledge base creation, content management, and agent integration features

## Overview

The platform provides a comprehensive knowledge base system that allows you to train your AI agents with business-specific information from multiple sources including files, websites, and text content.

## Knowledge Base Creation

### Multi-Source Content Support

Based on the platform implementation, knowledge bases support:

* **File Upload**: Documents and files for content extraction
* **Website URLs**: Automatic content crawling and indexing
* **Text Content**: Direct text input for knowledge entries
* **Mixed Sources**: Combine different content types in single knowledge base

### Knowledge Base Configuration

* **Named Knowledge Bases**: Create multiple knowledge bases with descriptive names
* **Description Field**: Document the purpose and content of each knowledge base
* **Agent Assignment**: Connect specific knowledge bases to individual agents
* **Content Organization**: Structured approach to information management

## Content Management

### Source Management

The system provides tools for managing knowledge sources:

* **Add Sources**: Include new content from files, URLs, or text
* **Edit Sources**: Modify existing content and sources
* **Remove Sources**: Delete outdated or unnecessary content
* **Source Status**: Track processing and availability of content

### Content Processing

* **Automatic Processing**: Uploaded content is automatically processed and indexed
* **Content Indexing**: Information is organized for quick agent access
* **Search Optimization**: Content is optimized for agent query responses
* **Real-time Updates**: Changes to knowledge bases immediately affect agent responses

## Agent Integration

### Knowledge Assignment

* **Agent Linking**: Assign knowledge bases to specific AI agents
* **Multiple Assignments**: Single knowledge base can be used by multiple agents
* **Selective Assignment**: Choose which knowledge bases each agent accesses
* **Dynamic Updates**: Knowledge changes automatically propagate to assigned agents

### Response Enhancement

* **Context-Aware Responses**: Agents use knowledge base content to provide accurate answers
* **Source Attribution**: Agents can reference specific knowledge sources
* **Comprehensive Coverage**: Agents have access to all assigned knowledge content
* **Real-time Access**: Agents query knowledge bases during live conversations

## Knowledge Base Management

### Creation Workflow

Based on the platform interface:

1. **Create Knowledge Base**: Set up new knowledge base with name and description
2. **Add Content Sources**: Upload files, add URLs, or input text content
3. **Assign to Agents**: Connect knowledge base to specific agents
4. **Monitor Performance**: Track how effectively agents use the knowledge

### Management Interface

* **Knowledge Base Listing**: View all created knowledge bases
* **Content Overview**: See sources and content within each knowledge base
* **Agent Assignments**: Track which agents are using each knowledge base
* **Performance Metrics**: Monitor knowledge base utilization and effectiveness

## Content Types and Sources

### Supported File Types

The system processes various document formats:

* **Text Documents**: Plain text files and formatted documents
* **Web Content**: HTML pages and website content
* **Structured Data**: Organized information and databases
* **Custom Formats**: Platform-specific content types

### URL Processing

* **Website Crawling**: Automatic extraction of website content
* **Content Validation**: Ensure accessible and relevant content
* **Update Monitoring**: Track changes to web-based sources
* **Link Management**: Maintain and validate URL sources

## Knowledge Base Analytics

### Usage Tracking

* **Query Frequency**: Monitor which knowledge content is accessed most
* **Agent Performance**: Track how knowledge bases improve agent responses
* **Content Effectiveness**: Identify most valuable knowledge sources
* **Coverage Analysis**: Ensure comprehensive topic coverage

### Optimization Opportunities

* **Content Gaps**: Identify areas where additional knowledge is needed
* **Redundancy Detection**: Find overlapping or duplicate content
* **Performance Metrics**: Measure knowledge base impact on call quality
* **Update Requirements**: Track when content needs refreshing

## Integration with Agent System

### Automatic Synchronization

* **Real-time Updates**: Knowledge changes immediately available to agents
* **Configuration Integration**: Knowledge bases work with agent configuration system
* **Multi-Agent Support**: Single knowledge base can enhance multiple agents
* **Consistency Maintenance**: Ensure all agents have access to latest information

### Response Quality

* **Accurate Information**: Agents provide responses based on current business knowledge
* **Comprehensive Coverage**: Access to all relevant business information
* **Source Verification**: Knowledge comes from verified business sources
* **Continuous Learning**: Knowledge bases can be expanded and refined over time
